Digitallybig

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Privacy Policy

Effective Date: June 15, 2025
Website: www.digitallybig.com

At DigitallyBig, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, services, or advertisements — including Facebook/Instagram Lead Ads and tracking technologies such as the Meta Pixel.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, or other details when you submit a form (including via Facebook/Instagram Lead Ads, our website forms, or other channels).

  • Technical Data: IP address, browser type, device information, operating system, and website usage data collected through cookies, pixels, and analytics tools.

  • Marketing & Preference Data: Communication history, preferences, and interactions with our ads, emails, or services.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries, requests, or service quotes.

  • Provide and manage our digital marketing services.

  • Deliver personalized advertising and retargeting through Meta (Facebook/Instagram) Ads and other platforms.

  • Send promotional or educational communications (only if you’ve opted in).

  • Improve website performance, user experience, and marketing campaigns.

  • Comply with legal or regulatory requirements.

3. Cookies, Tracking & Meta Pixel

Our website and ads use cookies and tracking technologies such as the Meta (Facebook) Pixel and Google Analytics to:

  • Measure and improve ad performance.

  • Deliver relevant advertising across Facebook, Instagram, and partner networks.

  • Understand visitor behavior and website usage.

Your Choices:

4. Data Sharing

We do not sell your personal data. We may share information only with:

  • Trusted service providers (CRM tools, analytics providers, payment processors, or advertising platforms) who help us deliver services.

  • Meta (Facebook/Instagram) and other advertising networks, to deliver targeted advertising.

All partners are bound by confidentiality and data protection agreements.

5. Data Protection & Security

We use appropriate technical and organizational measures (such as encryption and secure servers) to protect your information from unauthorized access, loss, misuse, or disclosure.

6. Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, or until you request deletion.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you.

  • Request corrections or updates.

  • Request deletion of your personal data.

  • Opt out of marketing emails at any time.

We will respond to valid requests within 30 days.

To exercise these rights, contact us at:
📧 support@digitallybig.com

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect data from children.

9. International Data & Legal Rights

  • Legal Basis for Processing (GDPR/UK GDPR): We collect and process your personal data only when we have a lawful basis to do so, such as your consent, fulfilling a contract, complying with legal obligations, or pursuing our legitimate interests.

  • Your Consent: By submitting your information (e.g., via forms or ads), you consent to our collection and use of your data as described in this Privacy Policy. You may withdraw consent at any time by contacting us at support@digitallybig.com.

  • International Data Transfers: Your information may be transferred to and stored on servers outside of your country of residence. We take appropriate measures to protect your data and ensure it is handled securely, including contracts and safeguards in line with applicable law.

  • Your Rights:

    • GDPR/UK GDPR Users: Right to object to processing, restrict processing, and request data portability.

    • CCPA/California Users: Right to know what personal information we collect, right to request deletion, and right to opt out of the sale or sharing of your personal data. We do not sell personal information as defined under the CCPA.

    • UAE & Other Regions: We follow applicable local laws that grant you rights to access, correct, or request deletion of your personal data.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

DigitallyBig
🌐 www.digitallybig.com
📧 support@digitallybig.com